Exchanges are accepted within 30 days of shipment.

Clothing must be in its original condition.

The product labels must still be on the clothing for the exchange to be valid.

All exchanges must be pre-approved by email before being returned.

All exchanges must be returned to the store in Montreal and will be at the customer's expense.

NO REFUNDS

In case of problem contact us by email: info@uniformesdirect.ca

You would like to personnalize your uniforms or labcoats, we offer this service.

You can send us the picture of your logo and we will create the matrix to embroide your uniforms.  We can also add your name or title in the color of your choice.

This service can add a week to your order.

Contact us for more information.

The form will be right at the next section.

Privacy Policy

UNIFORMES DIRECT is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties in any way other than what is disclosed in this statement. UNIFORMES DIRECT collects information from our users at various places on our website.

ORDER

We request information from the user on our order form. Here, a user must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes only. If we have difficulty processing an order, this contact information is used to get in touch with the user.

COOKIES

A cookie is a piece of data stored on the user's hard drive containing information about the user. The use of a cookie is in no way linked to any personally identifiable information on our site. Cookies can also allow us to track and target the interests of our users to improve the experience on our site.

LOG FILES

We use IP addresses to analyze trends, administer the site, track user movements, and collect broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

SHARING

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that identifies a particular person. We use a credit card processing company to bill users for services. These companies do not retain, share, store, or use personally identifiable information for secondary purposes.

CONNECTIONS

This website may contain links to other websites. Please note that UNIFORMES DIRECT is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

SECURITY

This website takes all necessary precautions to protect the information of our users. When users submit sensitive information through the website, your information is protected both online and offline. When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected by the industry's encryption software - SSL. When you are on a secure page, such as our order form, the lock icon at the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked or open, when you simply "surf" . While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, and not just the sensitive information mentioned above, is restricted in our offices. Only employees who need this information to perform a specific job (for example, our billing clerk or a customer service representative) have access to personally identifiable information. Our employees should use password protected screen savers when they leave their desks. When they return, they must re-enter their password to have access to your information again. In addition, all employees are kept informed of our security and privacy practices. If you have any questions about the security of our website, you can email info@uniformesdirect.com.

SPECIAL OFFERS

We can send a thank you email to new customers. Established customers will occasionally receive information about products, services, specials and newsletter. Out of respect for the privacy of our users, we offer the option of not receiving these types of communications. Please see our choice and opt-out below.

CHOICE / OPT-OUT

Our users have the option to "opt out" of their information being used for newsletter purposes. Users who no longer wish to receive our newsletter or promotional material may opt out of receiving these communications by responding to the unsubscribe in the subject line of the email or by emailing info@uniformesdirect.com. Users of our site are always informed when their information is collected by third parties. We do this so that our users can make an informed choice about whether or not to use services that require an outside party.

Terms and Conditions

Returns or exchanges are accepted within 30 days of shipment.

Clothing must be in its original condition.

The product labels must still be on the clothing for the exchange to be valid.

All exchanges must be pre-approved by email before being returned.

All exchanges must be returned to the store in Montreal and will be at the customer's expense.

NO REFUNDS

NO CREDIT